Overview:
SlickFlo is looking for a dynamic Jr. Technical Writer who can create software documentation such as user manuals, release notes, knowledge base articles for SaaS products.
Location: Rawalpindi/Islamabad (On-site)
Responsibilities:
- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements.
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
- Translate complex technical information into clear, concise, and user-friendly documentation tailored to the target audience.
- Ability to think from the user’s perspective to create/update product documentation.
- Ability to follow technical deployment and installation guides and verify the validity of existing content.
- Ability to extract information from technical support tickets, create knowledgebase articles and FAQs.
- Proofread content for grammatical errors and ensure high quality standards prior to content delivery.
- Follow SEO best practices to ensure the article has relevant keywords to improve article searchability.
- Ensure all documentation adheres to industry standards, is consistent in style and tone, and is regularly updated to reflect product changes.
Requirements:
- Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering or a related field.
- 3-12 months of experience in technical writing.
- Familiarity of documentation tools such as WordPress, Confluence, Markdown tools, or similar.
- Familiarity of JIRA and other product management tools is a plus.
- Strong English speaking and writing skills.
- Exceptional written and verbal communication skills with the ability to explain complex technical concepts in simple terms.
- Excellent writing, editing, and proofreading skills.
- Strong attention to detail and ability to meet deadlines.
Note: The is a full time position requiring the resource to work from company’s office. Fresh graduates are encouraged to apply.
How to Apply:
Please send in your resumes to hr.slickflo@gmail.com. Email’s subject must mention “Candidate Name – Jr. Technical Writer”. Please make sure to attach your technical writing samples if you have prior writing experience.